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Product Support & Troubleshooting
SaeboStim One
SaeboGlove
SaeboStretch
SaeboStim Micro
SaeboStim Pro
SaeboFlex
SaeboStep
Saebo Mirror Box
Saebo MyoTrac Infiniti
SaeboReJoyce
SaeboMAS
SaeboVR
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Saebo Support Hub
Product Support & Troubleshooting
Billing Questions
Online Orders
My Account
Shipping, Exchanges, and Returns
Product Support & Troubleshooting
SaeboStim One
SaeboGlove
SaeboStretch
SaeboStim Micro
SaeboStim Pro
SaeboFlex
SaeboStep
Saebo Mirror Box
Saebo MyoTrac Infiniti
SaeboReJoyce
SaeboMAS
SaeboVR
Product Support & Troubleshooting
Need help with your new Saebo product? Get answers to frequently asked questions and troubleshoot your device.
Where can I find free home exercises?
Where can I find continuing education courses?
Saebo’s Care and Cleaning Recommendations
How can I order accessories and/or replacement parts for my device?
SaeboStim One
Download the SaeboStim One Product Manual
Troubleshooting the SaeboStim One (formerly SaeboStim Go)
What will I receive in my SaeboStim One product box?
How do I disconnect the electrode wings from the SaeboStim One?
SaeboGlove
Why doesn't my SaeboGlove fit properly?
I am having issues with my thumb in the SaeboGlove
How do I stop the SaeboGlove from irritating the bone in my wrist near the base of my thumb?
Why is there bunching of material near my MCP joints (knuckles) when wearing my SaeboGlove?
What sizes are available for the SaeboGlove?
Can the SaeboGlove be cleaned or re-used?
What is the clinical criteria for the SaeboGlove?
Who are good candidates for the SaeboGlove?
Why would I use the SaeboGlove over the SaeboFlex?
How is the SaeboGlove different from the SaeboFlex?
Why do the elastic tensioners come off my SaeboGlove?
What will I receive in my SaeboGlove product box?
Download the SaeboGlove Manual
Why does the SaeboGlove feel tight on my fingers?
How to Measure Your Hand for the SaeboGlove
What is the SaeboGlove?
See more
SaeboStretch
How to measure your hand for the SaeboStretch
What will I receive in my SaeboStretch product box?
How do you put on the SaeboStretch?
Download the SaeboStretch Product Manual
SaeboStretch - FAQ
See more
SaeboStim Micro
How do I reconnect the Lead Wires to the control unit on the SaeboStim Micro?
How to measure your hand and arm for SaeboStim Micro
Why can't I feel the SaeboStim Micro at its highest setting?
What will I receive in my SaeboStim Micro product box?
Why is my hand not moving when I wear the SaeboStim Micro?
How to test the conductivity of the SaeboStim Micro
Download the SaeboStim Micro User Manual
See more
SaeboStim Pro
Where do I put the electrodes for the SaeboStim Pro?
How do I use the SaeboStim Pro to treat my pain?
Why and when do I use the trigger button on my SaeboStim Pro?
Why is the SaeboStim Pro beeping when there is no stimulation?
Download the SaeboStim Pro Instruction Manual
See more
SaeboFlex
Troubleshooting Finger Deviation with the SaeboFlex
What will I receive in my SaeboFlex or SaeboReach product box?
Treatment Tips for Treating Low-Level Clients
Treatment Tips for Treating High-Level Clients
Troubleshooting the Thumb for SaeboFlex
SaeboFlex and SaeboReach Troubleshooting FAQs
How to apply the SaeboFlex
How to remove the SaeboFlex
Download the SaeboReach Product Manual
Download the SaeboFlex Product Manual
See more
SaeboStep
How do I know if my foot is narrow, medium or wide shoe size?
I have a smaller ankle. How can I get a more snug fit from my SaeboStep?
My eyelet hook popped off of my shoe. What should I do?
How do I replace the lace on my SaeboStep (Gen 2)?
How do I replace the Lace on my SaeboStep (Gen 1)?
How do I replace the side dial on my SaeboStep?
How do I use the SaeboStep on shoes that have no laces?
How do I install the Eyelet Hook Kits to my SaeboStep (Gen 2)?
What will I receive in my SaeboStep product box?
How do I replace the Spectra Cord on my SaeboStep? (Gen 1)
How do I apply a SaeboStep anchor to my shoe?
Can the SaeboStep be worn by children?
How do I use the SaeboStep Crop-A-Dile Eyelet Punch?
How do I put on the SaeboStep foot drop brace?
See more
Saebo Mirror Box
What will I receive in my Saebo Mirror Box product box?
Download the Saebo Mirror Box Product Manual
Saebo MyoTrac Infiniti
How do I get my Saebo MyoTrac Infiniti device up and running?
SaeboReJoyce
SaeboReJoyce Printing Instructions
Troubleshooting SaeboReJoyce graphics issues
SaeboMAS
SaeboMAS Pronation/Supination Attachment
SaeboMAS Maintenance Guidelines
SaeboVR
SaeboVR Troubleshooting Tips
