1. Saebo Support Hub
  2. Shipping, Exchanges, and Returns

How long does it take to get my refund?

Once you have shipped your device back to Saebo, please allow 2-3 weeks for your refund to be posted to your account.

  • After you deliver your item to UPS, it may take 4-10 business days for your return to reach our distribution center in Charlotte, NC.
  • Upon receipt and inspection of your authorized return (usually within 3 business days), your refund will be processed and automatically applied to your credit card or original method of payment within 7 days.
  • Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.